Crisis Management course

Crisis Management



Crisis Management Diploma CourseĀ 

In today’s rapidly changing world, the ability to effectively manage a crisis has become an indispensable skill for professionals across all sectors. Our Crisis Management course offers a comprehensive online learning experience designed to equip you with the knowledge and tools necessary to navigate and mitigate crises with confidence and strategic insight. This course caters to a broad range of professionals, from corporate leaders to public sector officials, who seek to enhance their ability to respond to unexpected challenges with poise and effectiveness.

Firstly, understanding the types of crisis is crucial. Our Crisis Management online course delves into the various crises that can impact an organisation, from financial downturns to natural disasters and public relations nightmares. We explore each scenario with real-world examples, ensuring you grasp the nuances and complexities involved.

Moreover, the evolution of a crisis, often described as the Crisis Curve, forms a core part of our curriculum. Recognising the stages of a crisis allows for timely interventions and can be the difference between a swift resolution and a prolonged ordeal. This section of the Crisis Management diploma course provides you with frameworks to identify and analyse the progression of a crisis, equipping you with the foresight needed to act decisively.

Predicting a crisis is another skill set that our Crisis Management course sharpens. Through a blend of analytical techniques and case studies, we teach you how to spot the early signs of a crisis, enabling you to take preventative measures before a situation escalates. This proactive approach is central to effective crisis management and can save your organisation from significant damage.

Why managing a crisis matters cannot be overstated. Our course goes beyond the theoretical to explore the tangible impacts of crises on organisations and their stakeholders. From reputational damage to financial loss and beyond, understanding these consequences motivates a strategic approach to crisis management.

Leadership plays a pivotal role in navigating crises. The Crisis Management online course examines the traits of effective leaders in high-pressure situations, including decision-making processes, communication strategies, and emotional intelligence. We look at how organisations and their leadership can either exacerbate or alleviate a crisis, providing insights into best practices for leading through turmoil.

The media’s role in a crisis is also a critical area of focus. Our course analyses how media coverage can shape the narrative of a crisis and public perception. We offer strategies for engaging with the media, crafting clear and coherent messages, and utilising social media to your advantage.

Furthermore, the influence of politicians, regulators, and activists on the course of a crisis is dissected. Understanding these external pressures and how to navigate them is essential for any crisis management strategy. Our Crisis Management diploma course provides you with the knowledge to interact effectively with these groups, ensuring your organisation’s response is well-received.

Dealing with other stakeholders, such as the public, customers, and suppliers, is also covered extensively. Our course teaches you how to communicate effectively with these groups, maintain trust, and manage expectations during a crisis.

Lastly, our Crisis Management course offers an overview of the crisis management process, from preparation to response to recovery. This comprehensive approach ensures you are well-equipped to handle any crisis, with a clear understanding of the steps involved in managing it effectively.

Our assessment method involves multiple-choice examinations at the end of each unit. These exams serve as an excellent tool for reinforcing your learning and ensuring you have a solid grasp of each topic covered. Immediate feedback on your performance helps you identify areas for review, allowing for a tailored learning experience that meets your individual needs.

Upon completing the Crisis Management online course, you will receive a diploma certificate and an academic transcript, which you can download from your student account at no extra charge. This certification not only validates your expertise in crisis management but also enhances your professional profile, opening doors to new opportunities and advancements in your career.

In summary, our Crisis Management course is an essential investment for anyone looking to strengthen their ability to lead and respond in times of crisis. Through a rich curriculum that blends theoretical insights with practical applications, you will emerge from this course not just as a professional equipped to manage crises but as a leader capable of guiding your organisation through the most challenging times with confidence and strategic foresight.

What you will learn

1:Types of Crisis
2:Evolution of a Crisis: the Crisis Curve
3:Predicting a Crisis
4:Why Managing a Crisis Matters
5:Organisations and their Leadership
6:The Media in a Crisis
7:The Politicians and Regulators
8:The Activists: Making Crises Happen
9:Other Stakeholders: Dealing with the Public, Customers and Suppliers
10:Overview of the Process

Tutor Support

Course Outcomes

After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.


Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.


Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

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