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Crisis Management



Crisis Management Diploma 

In today’s unpredictable world, the ability to manage a crisis effectively is an invaluable skill. The Crisis Management Diploma offers keen learners a deep understanding of the myriad complexities and nuances involved in handling crises. With this online course, participants are equipped with the tools and knowledge to confidently tackle unforeseen challenges, whether in business, politics, or personal spheres.

Understanding the nature and types of crises is pivotal. This course commences by elucidating the different types of crises that organisations and individuals might face. It equips learners to differentiate between a sudden emergency and a smouldering crisis, helping them adopt the right approach for each.

A crisis doesn’t spring up overnight. Hence, understanding the evolution of a crisis becomes vital. The course introduces learners to the Crisis Curve, a conceptual representation of the stages a crisis undergoes, from its onset to its conclusion. By discerning this curve, individuals can predict and preemptively address challenges.

Predicting a crisis might sound like the realm of the fantastical, but with the right knowledge, it’s far from impossible. The Crisis Management Diploma educates participants on the tell-tale signs and indicators of an impending crisis, empowering them to adopt proactive measures.

A pivotal segment of this course revolves around the significance of managing a crisis. Unaddressed crises can spell disaster for organisations, tarnishing their reputation and impacting their bottom line. But why exactly does managing a crisis matter? This course unravels the intricacies, offering learners profound insights into the long-term repercussions of mismanaged crises and the benefits of adept crisis handling.

Organisations don’t operate in isolation. Leadership plays a critical role in steering the ship through stormy waters. This diploma sheds light on the role of organisations and their leadership during turbulent times. It highlights the importance of sound leadership and its influence on effective crisis resolution.

In the age of information, the media holds significant sway, especially during a crisis. This course delves into the role of the media during crises, offering learners a comprehensive understanding of its influence, both positive and negative. With this knowledge, learners can better navigate media interactions, ensuring accurate and beneficial representations.

But it’s not just the media. The course explores the role of politicians and regulators during crises. Often, these entities play a dual role, sometimes as saviours and other times as critics. Understanding their motivations and strategies can be the difference between swift resolution and prolonged chaos.

Activists, too, have a significant role. Sometimes they are the harbingers of a crisis, rallying support and bringing issues to the forefront. The Crisis Management Diploma provides an in-depth analysis of how activists operate, enabling organisations to anticipate and respond effectively.

Every crisis has multiple stakeholders, from the general public and customers to suppliers. Each group presents its unique challenges and opportunities. This online course provides learners with strategies to engage with these stakeholders, ensuring open communication and mutual understanding.

Lastly, the course provides an overarching view of the crisis management process. From identification and assessment to resolution and post-crisis analysis, learners are taken on a holistic journey, ensuring they’re well-equipped to manage any crisis that might arise in their professional or personal life.

In conclusion, the Crisis Management Diploma is a comprehensive online course tailored to meet the needs of the modern professional. With its intricate blend of theory and practical insights, it’s the go-to course for anyone looking to master the art of crisis management. Enrol today and embark on a transformative learning journey.

What you will learn

1:Types of Crisis
2:Evolution of a Crisis: the Crisis Curve
3:Predicting a Crisis
4:Why Managing a Crisis Matters
5:Organisations and their Leadership
6:The Media in a Crisis
7:The Politicians and Regulators
8:The Activists: Making Crises Happen
9:Other Stakeholders: Dealing with the Public, Customers and Suppliers
10:Overview of the Process

Tutor Support

Course Outcomes

After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.


Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.


Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

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